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Inquiries?

Free Standard Shipping applies to United States, Canada, International Destinations.

For any inquiries with your order, please contact us at info@topratedshoes and we will try to respond to your message within 24 hours. If your order is taking longer than expected to come, please ask us and we will track it down! Smaller orders are shipped using small packet and therefore may not have a tracking number.

Returns/Exchanges:

For returns, please email us at returns@topratedshoes.com for documentation and we will try to respond within 24 hours.

Do you have a phone number I can call?

No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions.

We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high quality responses by email or live chat, so you’re always talking to a human that can help first-hand.

General Inquiries

info@topratedshoes.com-Customer Service

alice@topratedshoes.com- Customer Service

adrian@topratedshoes.com-Customer Service

Human Resources

janet@topratedshoes.com

Returns

returns@topratedshoes.com

Wholesale Distribution/Media

colin@topratedshoes.com

604 900 0820

Office location :

103-1155 The High Street
Coquitlam, B.C.
V3B 7W4

Canada